Maintenance & Work Orders
Margin Resolve helps teams raise maintenance issues on-site, prioritise and assign work orders, and keep a complete record of what was fixed—across every location.
What is Maintenance & Work Orders?
One workflow for reactive fixes and preventive tasks
Maintenance issues shouldn’t live in WhatsApp threads, emails, or spreadsheets. Margin Resolve gives you a single place to log faults, assign work, and track progress—so problems get fixed quickly and consistently.
From broken equipment and facility issues to planned checks and servicing, everything stays organised with evidence, ownership, and history.
Core capabilities
Raise work orders in seconds
Make it simple for teams to report faults as soon as they happen—while details are fresh.
Includes:
• Quick work order forms for site teams
• Categorise by location/area and issue type
• Prioritise jobs (low/medium/high/critical)
Schedule recurring checks
Set your inspections to run daily, weekly, or monthly—by site and role—so nothing gets missed.
Includes:
• Recurring schedules by location
• Due dates and reminders
• Visibility into what’s completed and what’s overdue
Run inspections on mobile or web
Teams complete inspections quickly on-site—no paper, no chasing, no re-typing.
Includes:
• Simple on-site experience for fast completion
• Evidence capture (photos + notes + timestamps)
• Consistent format across teams and locations
How it works (3 steps)
Log the fault
Raise a work order from mobile or web with priority, location, and evidence.
Assign and progress the job
Route to the right owner/team, add updates, and track status in one place.
Close with proof
Confirm the fix, attach evidence, and keep the full maintenance record for future reference.
Why Margin Resolve
Replace ad-hoc maintenance tracking
When maintenance lives in messages and spreadsheets, issues get missed, priorities are unclear, and repeat faults become normal.
Margin Resolve helps you:
• capture faults consistently with evidence
• prioritise and assign ownership
• track jobs to completion with clear history
• reduce repeat issues through reporting trends
• stay ready for audits and operational reviews
FAQ
Can we track both reactive and preventive maintenance?
Yes. Margin Resolve supports reactive work orders and scheduled preventive maintenance (PPM).
Can we attach photos and notes to work orders?
Yes. Teams can add evidence and updates throughout the lifecycle of a work order.
Can a failed inspection create a work order?
Yes. Many teams use inspections to trigger maintenance work orders automatically for failed items.
Can we measure response and resolution time?
Yes. Reporting allows you to track performance across sites and identify bottlenecks.
Can we export maintenance reports?
Yes. Export summaries and records for management, audits, and operational reviews.