See what’s happening across every site
Margin Resolve gives you real-time visibility across inspections, maintenance work orders, incident reporting, and IT helpdesk tickets—so you can spot problems early, fix recurring issues, and prove performance with confidence.
One view across all modules
Stop pulling data from separate tools. With Margin Resolve you can monitor performance across the full operational cycle—checks completed, issues raised, work assigned, and resolution confirmed.
You can track:
- inspection completion and failure rates
- open work orders and ticket backlogs
- incident volume and severity trends
- IT ticket categories and common faults
response time and time-to-close across workflows
Find hotspots and recurring issues fast
Margin Resolve helps you identify where problems keep repeating—by location, category, area, and time period—so you can fix root causes, not symptoms.
Examples of insights you can surface:
• the same equipment failing across multiple sites
• one location repeatedly missing daily checks
• recurring hygiene failures at certain times/shifts
• IT issues that spike by store or device type
• repeated incidents linked to a specific area or process
Measure accountability and performance
Track ownership, progress, and closure—so every issue has a clear timeline and your teams have measurable outcomes.
You can measure:
• time to acknowledge, time to assign, time to close
• overdue items by site, owner, and priority
• repeat faults after closure
• trends over weeks/months for continuous improvement