Food Safety & Hygiene
Keep hygiene consistent, prevent risks early, and stay audit-ready
What this solves
Food safety often fails in small, repeatable ways: a missed temperature check during a busy shift, cleaning tasks marked “done” without verification, a fridge that’s “not quite cold” but no one logs it properly, or a recurring issue that keeps coming back because it’s never tracked to closure.
When hygiene and safety logs live on paper or spreadsheets, you can’t easily prove what happened, you can’t see patterns across sites, and follow-ups get lost.
Margin Resolve standardises the process and keeps every check connected to action and reporting.
How it works in practice
You create practical hygiene and food safety checklists that match real operations—opening checks, mid-shift verification, and closing checks. Staff complete them on mobile or web. If a check fails, they record the context immediately (photo/notes) and raise the next step right away so it doesn’t disappear into “someone will handle it”.
A temperature failure can trigger an immediate follow-up and escalation. A broken fridge or freezer becomes a maintenance work order with priority and due date. A contamination concern or repeated hygiene breach can be logged as an incident with corrective actions and closure evidence. If the issue is caused by a device or system—like a label printer or ordering screen—it becomes an IT ticket instead of being mixed into maintenance.
Everything stays linked: the check, the evidence, the action taken, and the final resolution.
A realistic example day
In the morning, the opener completes the hygiene and readiness checks. They log fridge temperatures and notice one unit is above target. They attach a photo of the reading and raise a high-priority maintenance work order immediately.
Mid-shift, a manager completes a quick hygiene verification. A cleaning area isn’t up to standard, so they capture a photo and assign a corrective action with a due time before the next rush.
Later, a delivery arrives and packaging condition isn’t acceptable. The manager logs the issue with evidence and records the follow-up steps so it’s audit-ready.
By the end of the day, the closing checks confirm what was completed, what failed, what actions were raised, and what’s still open. Head office can see the same picture across every site without chasing paper logs.
What you gain from doing this consistently
You reduce risk by catching problems early and making follow-up predictable. You get better accountability because every failure becomes a tracked item with an owner and timeline. You also get audit confidence—when someone asks for proof, you have clean records, evidence, and resolution history ready to export.
Over time, reporting also shows you patterns: which sites are most consistent, which areas fail most often, and which equipment issues keep driving risk.