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All-in-one Ops to keep every site safe and compliant.

Margin Resolve unifies inspections, incidents, maintenance, IT tickets, and reporting—so teams spot issues early, resolve them fast, and stay audit-ready.

The Margin Resolve approach

One Platform. Five outcomes

  • Standardise how checks are done across sites.
  • Capture issues with evidence and clear context.
  • Assign ownership automatically and escalate when needed.
  • Resolve problems with tracked actions and updates.
  • Report results instantly, by location, team, category, and time period.

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Online Consultation

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Final Result and Report

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Platform Features

Mobile & Web Ready

Complete checks, raise issues, and add evidence from any device

Instant Alerts

Notify the right people when something is raised, assigned, updated, overdue, or closed

Evidence Built-In

Add photos, notes, and timestamps—keep a complete history for every check, incident, and ticket.

Multi-Site Visibility

Organise by site/area, compare performance, and ensure actions are tied to the right location.

Geo-Fencing

Verify checks happen on-site with location capture and optional geo-fence rules.

Live Dashboards

Track compliance, failures, response time, and recurring issues across every site in real time

Inspections & Checklists

Create structured checklists for daily operations, safety rounds, hygiene, opening/closing procedures, and internal audits.

Checklists

Build checklists once and roll them out to every location

Evidence

Attach photo evidence, notes, signatures, and timestamps

Triggers

Score or flag failures to trigger follow-up actions

Schedule

Schedule inspections daily/weekly/monthly based on your requirements

Incident Reporting

Capture incidents and near-misses quickly, then manage investigation and corrective actions without chasing spreadsheets.

Incidents

Report incidents from any site in seconds

Categorise

Categorise by type, severity, and area

Assign

Assign owners and track actions to closure

Export

Export incident summaries for audits and reviews

Maintenance & Work Orders

Turn faults into trackable work orders—so nothing gets forgotten and recurring issues become visible.

Maintenance

Log reactive maintenance with priority and location context

Preventive Maintenance

Schedule preventive maintenance tasks (PPM) as per requirement

Track

Track status, time, ownership, and resolution notes

Report

Report on repeat issues, downtime, and response time

IT Helpdesk

Centralise IT requests from stores, sites, or departments in the same system—ideal for internal support teams.

IT Issues

Capture IT issues with standardised forms

Assign

Route tickets to the right team (by type, location, priority)

Track

Track SLAs, recurring issues, and resolution performance

History

Keep a clean history of what happened and when

Reporting & Analytics

See what’s happening across your business without compiling manual reports. With Margin Resolve, you can view performance by site, region, and category, identify hotspots like repeat failures, frequent incidents, and recurring faults, measure response and resolution times, and export reports for stakeholders and compliance.

Start using Margin Resolve Today

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